Contact

Customer Support

Email: sultrye520@gmail.com. Phone: +86 132 4988 0088. Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time. We aim to answer emails within 1–2 business days.

Business Contact Address

AIRUI ELECTRONIC COMMERCE LIMITED — Room 5, FTY B, 23/F, Kin Ga Industrial Building, 9 San On Street, Tuen Mun, Hong Kong. This is a business correspondence address and is not open to walk-in shoppers.

Shipping and Returns

Orders are shipped from Hong Kong. Before sending a return, email our support team for written authorization and a confirmed Hong Kong delivery recipient/address. Do not ship without those instructions.

Help With an Order

Please include an order number and a brief description of your request. Never send complete card numbers or passwords by email.

Related Policies

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